By accessing and using this site, you accept and agree to these terms of use. Any participation in this site will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service. These terms (and the provision of goods by us) are governed by and to be interpreted in accordance with New Zealand law.


Unless accepted by the company in writing no variation or modification of these T&C’s will bind the Company “Company” means Jagbe Industrial Supplies “Customer” means the party placing the order to purchase the goods “Products”means the goods ordered from the Company


A contract to purchase products will exist upon acceptance by the Company of the Customer’s order. An order may be made by the Customer online and upon acceptance by the Company shall incorporate these terms and conditions.


All orders must be paid for in full at the time of placing the order. Your credit card details will not be stored in our database and will be deleted upon receipt of authorisation that payment has been received.


The return of products shall be at the company’s sale discretion. Cancellation Policy Cancellation of your order prior to dispatch of the product will allow you to apply for a full refund. The full refund can be applied to the credit card used to purchase the product, or the bank account used to pay for the product by internet banking. Cancellation refunds will not be paid after the product has been dispatched. Purchase of Electrical or Electronic Parts The purchaser has acknowledged that Jagbe Industrial Supplies Ltd shall not be held liable for any issues resulting from any installation or for the noncompliance of any electrical or electronic product or its replacement or repair should it prove to be faulty.


Delivery of products will be via a third party transport company. Your product will be dispatched within 1-3 working days after payment is received from our Auckland warehouse. If a product ordered is not in our stock at the time of order and payment, you will be contacted within 1-3 working days for a full refund to be generated, or to negotiate a new dispatch date. Risk in products shall pass to the customer on delivery.


The Company’s liability for any loss, damage or injury arising directly or indirectly from any defect or non compliance in the products, or any other breach of the Company’s obligations, shall be limited to the manufactuer’s warranty on the product. The Company itself shall have no liability whatsoever. The Company will not be liable for any consequential, indirect damages or loss of any kind whatsoever to the customer for loss to the customer for loss to the customer’s servants, agents or puchasers. The Company is supplying products “in trade”(within the meaning of the Fair Trading Act 1986), the parties contract out of section 9, 12A-D and 13 of that Act. To the extent permitted by the Contract and Commercial Law Act 2017, all implied terms and conditions are excluded.


Jagbe Industrial Supplies has this privacy policy because we understand that it is important for you to know how we collect, store and use your personal information. By using our website, you acknowledge that your personal information will be treated as described in this policy. This policy explains the following: Personal Information In this policy, “personal information” means the same as it does in the Privacy Act 1993 (“Privacy Act”). In general terms, this includes any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, address, contact details (including phone numbers and email addresses) and financial information, including your payment information. If the information we collect personally identifies you, or you are reasonably identifiable from it, then the information is considered personal information. Types of Personal Information we collect We may collect the following types of personal information: Name; Mailing or street address; Location; Email address; Telephone number; Age or birth date; Profession; Details of the products and services you have purchased from us (including payment information). Collection of Personal Information We do this in a variety of ways, including when you: Purchase products or services from us; Access and use our website and communications; Call, email or interact with our staff; Complete an application for a product or service. If we are not able to collect personal information If you choose not to provide us with the personal information described within this policy, then we may not be able to provide you with the product or services you have requested, either to the same standard or at all. Use of personal information The primary purpose for which we collect information about you is to enable us to perform our business activities and to provide the best possible customer service. We collect, hold, use and disclose your personal information for the following purposes: to provide products and services to you; to manage product or service warranties or guarantees, including product or safety recalls; to communicate with you and process your requests; to verify your identity; to investigate if we have reason to suspect a breach of any of our terms and conditions or any suspected unlawful activity. Your personal information will not be shared, sold, rented or disclosed other than as described within this policy or as permitted by the Privacy Act. Disclosure of personal information Any personal information supplied through our website will not be disclosed to any third parties. Protection of personal information We will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access or modification. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately. Complaints about breach of privacy If you believe that we have breached this policy or the Privacy Act or you have any questions or concerns about this policy, please contact us using the contact information below and provide details of the incident so that we can investigate it. Changes to privacy policy We may change this privacy policy from time to time. Updated versions of this policy will be posted on our website.